FAQs We've Got Answers
Most Frequent Questions
Check our most talked about topics across all of our services.
What Is The Difference Beteen Bronze, Silver and Gold Content?
Firstly, the higher the level, the more experienced the writer and editor working on your content will be, therefore, the overall quality will be slightly higher. Plus, additional features are included on higher-level content such as product selection for review articles and custom infographics.
If you're looking to just get some basic content that you're prepared to edit a little yourself, then bronze level will be suitable. If you want content that is ready-to-publish with all the bells and whistles, then gold is your best option.
Are Your Writers and Editors Native Speakers?
Yes: all of our team are either originally from the UK, US, Australia or New Zealand although they live all over the world as digital nomads. Previously all of our staff were expats based in Egypt, but since the pandemic, our team works remotely. This however, has not changed our SOPs.
What's Your Turnaround Time?
We require one week for writing and one week for editing, infographic production and uploading to ensure each article meets our high standards for content. However, for regular orders content is delivered weekly, it will simply be the content ordered two weeks prior.
What if I’m Not Satisfied with My Articles?
We rarely, if ever, receive requests from our clients for rewrites. However, if you are not 100-percent satisfied with the work you’ve been provided we will do our best to amend it.
In this case, please send us a message with as much detail and feedback as possible in order for our team to identify the issues and make a note of them for future content.
However, in order to avoid disappointment, please ensure you provide us with as much information as possible in regards to your preferences when ordering content so that we can deliver what you are looking for the first time.
Can I Try a Test Article?
Currently, we have no minimum order policy, therefore, you are welcome to start with one article to try our service with no obligation to continue any further.
Will Your Writers and Editors Know My Website?
No, not if you don’t want them to. However, we do find it’s helpful if you can provide a few example articles from your existing content so that we can replicate your desired tone and style.
What Niches Do You Accept?
We work with most niches however we won't write about what we deem inappropriate. For niches like weapons, gambling, and any adult content, please contact us before ordering to ensure we have writers comfortable working within the niche.
Can I Request A Specific Writer?
For long-term orders, we try to ensure the same content team work on your articles as we find this is the best way to maintain consistency. However, depending on the amount of content you require on a weekly basis, it may not be possible to have only one writer. However, we always keep the same editor on each contract to keep consistency between the writers.
Will My Content Be Plagiarism Free?
Yes. All of our content is run through Copyscape to ensure it passes before sending it back to you. The only instances that may occur are if you are quoting specific product names which are unavoidable.
What Is Content Optimization?
Content optimization uses paid tools to analyze the top-ranking articles for a given keyword and put together a list of things that they include so that you have a roadmap to the top of the Google search results. This will include things like the ideal word count for your article, semantically related keywords to include as well as things like how many bolded words or images to include.
We were one of the first companies to offer content optimization with Surfer and have been offering this service to our clients already for more than 12 months. It is something we are vastly experienced with. However, as more tools become available, we now accept tools other than Surfer such as InLinks, Frase, and MarketMuse also.
Please note, our optimization fee is solely to cover the additional time needed by our team in order to meet the specific requirements within the optimization content editor documents and NOT to produce the documents themselves. You must have your own account with your chosen tool and provide us with the live link to the content editor document itself. We do not accept copies of audit or keyword research documents as manually checking multiple terms takes significantly more time which is not justified by the price we charge for the service.
Are Your Staff SEO Professionals?
Yes. Our COO and resident SEO expert, Jenny, oversees all of our SEO projects. Jenny is a qualified professional and well known within the SEO community.
All of our staff have been trained by Jenny personally and hold qualifications with SEMRush.
What Is The TAT?
For optimization services, the turnaround time for each service will depend on how much optimization needs to be performed. This is on a site-to-site basis.
For audits and site assessments, you will be given an estimated TAT after placing an order. On average, assessments take 24 hours and audits take 3-5 days.
What's Included in The ADA Compliance Service?
We will ensure that all of your images meet recommended guidelines by optimizing the titles and alt tags for screen readers.
We will also add an accessibility panel to your website that can be used by site visitors to make the site meet their individual requirements, such as increasing the size of the text, highlighting headings, and so on. This will be customized to your site colors and added across the site for both desktop and mobile.
You can see an example of this in the lower left-hand corner of our site. Clicking the orange accessibility button will open the accessibility panel.
Does The ADA Compliance Service Guarantee I Won't Face Legal Action?
No. As sites are continually added to and open to other users, we can not guarantee this. However, we are giving you the tools to keep your site compliant and fight any claims against you.
What Is Included in The Core Web Vitals Service?
We will work to ensure that all of your pages pass (above 90%) for accessibility, best practices, and SEO with Google Lighthouse on both desktop and mobile.
Note that the price will depend on how much optimization will need done across the site, therefore, we will need to complete a quick assessment first and discuss with you the best plan of action as well as offer a quote.
What Is Included in The Site Speed Optimization Service?
Like the Core Web Vitals Service, we will aim to ensure all of the pages on your site are above 90% on both mobile and desktop for speed with Google PageSpeed Insights and performance in Google Lighthouse.
Again, we will need to assess you site and discuss the best plan of action. For sites with very poor performance, we may need to change the theme, use additional tools such as a CDN and remove plugins to reach optimal performance. This will need to be agreed beforehand.
Obviously, if you are not happy to proceed with any of the recomendations, we can still perform the service, however, the results we can achieve may be limited. We will, however, aim to achieve the best possible results based on the circumstances.
Can I See Samples?
We can provide screenshots of results from sites we have worked on without revealing the site itself.
Do You Guarantee Links With HARO?
Due to the nature of the service, we cannot guarantee links for you. All we can do is put in the time on your behalf replying to pitches and hoping to snag an epic link.
However, we are generally successful at whipping up enticing pitches that reporters are eager to use.
Do Your HARO Employees Have Niche Specific Expertise?
Although our HARO employees are professional writers, they do not possess niche-specific expertise. We do try to pair clients with an employee with relevant experience if available, e.g. if you’re in the crafts niche, we’ll pair you with an employee who enjoys crafts as a hobby.
What's Your Average Success Rate For HARO Management?
How many links we get is dependent on several variables, such as your site niche and how broad we can go when replying to queries.
If your niche is software engineering and you only want us to reply to relevant queries, we might not have as many questions per day to reply to. However, if you add to your bio that you also enjoy gardening and cooking, we can branch out and answer more queries.
Get started today!
Disclaimer: Please note that as our HARO Outreach service is extremely popular we have limited availability and only book clients on a month-by-month basis.
Are Your Guest Posts and Niche Edits Done On Real Websites?
100%. Links are acquired through genuine outreach to real sites that match your criteria. All sites we work with have a minimum monthly traffic of 1000 and a DR of 30-80 in Ahrefs.
Are These PBN Links?
Absolutely not. All of our outreach services are strictly white-hat and gained through genuine outreach. If you are looking to power up your guest posts with tiered links, we can recommend some safe and trusted providers.
Do You Accept All Niches?
We do not accept niches including adult content, gambling and CBD.
Can I See Samples?
Unfortunately not. We have spent numerous hours building a database of suitable sites that we can partner with. Out of respect for the privacy of our existing clients and partners, we only share details as part of the report once an order is completed.
How Many Guest Posts Can I Order?
As many as you like. However, if we are busy our TAT may be longer than usual.
What Is The TAT?
Our standard TAT is 3-4 weeks.
How Much Does Graphic Design Cost?
The cost will depend on the project you’re interested in. Please get in touch with one of our agents for a quote.
Can I Order More Than One Custom Infographic Per Article?
Yes, absolutely! At Gold Level, one infographic is included at standard. If you want to add more, you’ll need to pay for each additional infographic separately. At Bronze and Silver, infographics are not included as a part of the package.
Are Revisions Accepted?
Usually, our clients are satisfied with what our graphic designer comes up with. However, for custom projects, we will of course work with you to get the desired end results.
For free infographics that are included in our top-level content, we only accept revisions if there are factual, spelling, or grammatical errors.
Are Prices Negotiable?
As an agency working with a versatile team of dedicated employees, we cannot offer further discounts on services that are already underpriced within our packages.
Can I Customize a Package?
We’re happy to take requests if you want to add an extra service or two. If you wish to remove one or more services from any package, please note the price will remain the same.
Are Site Designs Original?
Absolutely. We pride ourselves on creating unique sites that are wholly original based upon client guidance and our own expertise.
Of course, with our DIY packages, we have a limited number of designs which are repeatedly sold to numerous clients, therefore, there may be elements that could be seen on other sites. This is why we recommend using our DIY templates as skeleton frames and customizing each element to match your branding.
Which Package Is Right For Me?
If you would like more information, please get in touch with our support team. We would be delighted to point you in the right direction.
When Can We Start?
Packages take an average of 10 days to set up for the design elements, however, depending on the package, the timeframe may be longer if additional services such as branding, content and keyword research are included. Give us a call or drop us an email today and let’s talk about it!
Can You Help With Choosing a Niche?
We would be more than happy to give you advice as part of the niche selection process. Our team are experts in building and managing affiliate niche sites and therefore, have experience across all niches.
However, this is ultimately going to be your business, therefore, the final decision will always be yours. But, we will be more than happy to weigh in on issues including how difficult the niche is to rank for, how much viability there is for long-term expansion, and so on.
Do You Offer Content Packages?
We do. In fact, every aspect of our done for you affiliate website packages are available as individual services. Therefore, if you want to continue with us long-term and have us produce your content, build links or keep on top of your SEO, we can do that for you.
Are There Any Other Additional Expenses?
No, there are no additional expenses. Unless you’re ordering additional services, we won’t be chasing you down with dodgy invoices or poor excuses for extra charges. You pay once, and that’s it!
Can I Choose My Own Topics for Articles?
Yes, you can. If you already have topics in mind, feel free to send them over to our content manager. We will still do the keyword research for you, which you can save for future articles.
Do You Offer Bulk Discounts?
No, we don’t offer bulk discounts. Making an affiliate site from scratch on your own can cost up to five times more than what we’re offering, therefore, we have considered every cost of the build process as well as our overheads and offer the most competitive price we can.
How Long Does It Take for My Site To Be Finished?
Ideally within 30 days from start to finish. However, in order for this to happen, we need your help. We require you to provide us with needed information to get started, as well as article topics so we can get the content going as quickly as possible. As long as there is continued communication we will get everything done on time.
What Happens After I Buy This Site?
We won’t leave you hanging. We will provide you with a whole bunch of free resources to get you started, from content templates to SEO checklists to make sure you have everything you need to begin. We can also support you with additional services such as ongoing content and link building to keep your site moving.
How Much Money Can I Make With These Sites?
Affiliate niche sites have a vast potential to earn significant income, as much as four to five figures per month. But like anything, it all depends on how much you put into your business.
If you continue to work on your site, you will reap better rewards. As with most things, the more you put in, the bigger the return.
How Long Does It Take To Earn Money?
Like most things, it depends on what you do with the site once it is complete. Whether you continue to produce content and build links or whether you do nothing with it.
Most of our clients who actively continue to work on their sites start earning money within three to six months, however, if you’re not going to actively work on it, it can take longer.
Do You Give Refunds?
No, we do not give refunds. We are confident in our affiliate sites, and you’ll be able to oversee every step of the process as well as approve every change.
What If I Only Want Certain Services?
That’s no problem, we offer our services in individual packages too. Check out our pricing page to learn more.
When Will I See Results?
It is important to note that SEO generally is not a short-term game. To see comprehensive results, it takes at least three months. However, depending on the condition of your site, you may see minor results instantly and certainly gains in traffic and rank by the end of the first 30 days. Otherwise, be patient with us: good things will come.